Dear Erdeslawe,
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I finally got a reply from the HP forum confirming that the printer is compatible with Windows 10 but the problem resolved itself when I installed the latest Windows 10 update. I have several available printers on my system and a new one is available to select HP Officejet Pro K550 (Copy1). If I select this, everything prints perfectly. Selecting the original HP Officejet Pro K550 nothing happens. The solution suggested by HP is reproduced below if anyone has a similar problem but I have not had to use this.
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Thanks again for your help
Welcome to the HP Support Forums!
I see that you're experiencing issues when printing from your Windows 10 computer to your HP Officejet Pro K550 Colour Printer. I would like to assist you today with resolving this issue. Thank you for including the troubleshooting steps that you have attempted prior to reaching out for support. Your HP Officejet is compatible with Windows 10. However, there is no downloadable HP Full Feature Software and Driver, or Basic Driver available. Rather, you're relying solely on aWindows Update driver to use the print function of your product. There may be a conflict with the Windows Update driver on the Windows 10 system that is causing your Officejet to 'lock up' as your Windows XP system still prints fine to your machine. To resolve this issue, I'm curious if an alternate print driver would function properly for you. To test this theory, please follow the steps below on the Windows 10 computer.
Step 1: Add Alternate Driver:
Make sure the USB Cable is connected to your Windows 10 computer from your printer.
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Hp Officejet Pro K5400 Drivers Windows 10Officejet K5400 Drivers Free
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This page contains information about installing the latest HP Officejet Pro K5400 driver downloads using the HP (Hewlett Packard) Driver Update Tool.
HP Officejet Pro K5400 drivers are tiny programs that enable your Printer hardware to communicate with your operating system software. Maintaining updated HP Officejet Pro K5400 software prevents crashes and maximizes hardware and system performance. Using outdated or corrupt HP Officejet Pro K5400 drivers can cause system errors, crashes, and cause your computer or hardware to fail. Furthermore, installing the wrong HP drivers can make these problems even worse.
Recommendation: If you are inexperienced with updating HP device drivers manually, we highly recommend downloading the HP (Hewlett Packard) Officejet Pro K5400 Driver Utility. This tool will download and update the correct HP Officejet Pro K5400 driver versions automatically, protecting you against installing the wrong Officejet Pro K5400 drivers.
Officejet K5400 Driver Windows 10Comments are closed.
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